Cancellation Policy
At The Football Store, we prioritize customer satisfaction and strive to deliver high-quality customized football jerseys. Due to the personalized nature of our products, we have a specific cancellation policy outlined below:
Cancellation of Orders
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Before Production Begins:
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Orders can be cancelled within 12 hours of placement. To request a cancellation, please contact our support team at priteshburman7@thefootballstore.in.
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A full refund will be provided for cancellations made within this timeframe.
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​After 12 Hours or Once Production Starts:
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​As customized jerseys are tailored specifically to your requirements (e.g., with names, numbers, or designs), cancellations are not permitted once production has begun.
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Order Changes
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Modifications to your order (e.g., size, design, or personalization details) can only be made within the first 12 hours of placing the order.
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​After this period, changes cannot be accommodated as production may already be in progress.​
Order Cancellation by Us
We reserve the right to cancel your order under the following circumstances:
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Insufficient or incorrect details provided for customization (e.g., incomplete name or number).
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Payment issues or discrepancies.
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The requested customization violates our terms (e.g., offensive or inappropriate content).
In such cases, we will notify you immediately and provide a refund if applicable.
Contact Us
If you have any questions or need assistance with your order, please feel free to contact our support team:
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Phone: 9004625644
We appreciate your understanding of our policies, as each jersey is uniquely crafted to your specifications.